Privacy Policy

This Privacy Policy explains how Clubside LLC (“Clubside,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use clubside.us, the Clubside mobile application, and related services (collectively, the “Services”).

1. Information We Collect

We may collect the following categories of information:

• Name
• Email address
• Phone number
• Golf course or order-related information you provide
• Messages or support inquiries you send to us
• Location-related information when needed to identify the relevant golf course and support order fulfillment
• Order and transaction details such as items ordered, purchase amount, and order status

Payments are handled through third-party providers including Stripe and Apple/Android payment systems. Clubside does not store full payment card details.

2. How We Use Information

• Provide and operate the Services
• Allow users to access and use the app
• Process and manage orders
• Identify the correct golf course and support on-course fulfillment
• Communicate with users about access, authentication, orders, and support
• Maintain security and prevent fraud or misuse
• Comply with legal obligations
• Enforce our Terms & Conditions

3. How We Share Information

We may share information with golf course operators and staff when necessary to fulfill and manage orders, as well as with service providers that support our operations, such as hosting providers, SMS providers, email providers, and payment processors.

We may also disclose information when required by law, to protect rights and safety, or in connection with a merger, acquisition, or sale of assets.

4. Payments

Payments are processed by third-party payment providers, including Stripe and applicable Apple or Android payment systems. Their use of your information is governed by their own terms and privacy policies.

5. SMS and Email

We may use your phone number and email address to send login or access links, authentication codes, order-related notifications, support communications, and other necessary service communications. Message and data rates may apply for SMS depending on your carrier and plan.

6. Cookies and Analytics

At this time, Clubside does not use analytics or advertising cookies based on the information currently provided to us. If that changes, we may update this Privacy Policy.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, fulfill orders, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable law.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Your Choices

You may contact us to update or correct your information, request deletion where applicable, or ask questions about our privacy practices.

11. California Privacy Notice

If you are a California resident, you may have privacy rights under California law, depending on whether and how those laws apply to Clubside’s business activities.

12. Do Not Sell or Share

Based on the information currently provided to us, Clubside does not sell personal information and does not use cross-context behavioral advertising cookies or analytics at this time.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date.

14. Contact Us

Clubside LLC
Website: clubside.us
Email: support@camelsoftware.io